TKG Online & Offline Booking System is a cloud-based system providing both online and offline engines which developed exclusively for travel industry. It links and syncs with the Travel CRM to synchronise the data within the comprehensive system and this pipeline is the unique factor that makes TKG standout from the crowd.
The system facilitates travel agents and their clients through a complete functionality from the very first stage (booking enquiries) to the last steps of passenger journey. While the online booking focuses on customer experiences with a user-friendly and seamless booking process, the offline booking engine strengthens the back-office capability with a comprehensive booking creation tool. Both components function and integrate multiple booking engines commonly served for the travel industry such as tour, cruise, hotel, flight, and custom packages.
Whether for online or offline booking, the engine is capable of handling large volume of booking with live availability, storing and retrieving information which linked and synced with other modules across the platform (CRM, Finance, Supplier & Purchase Order to name a few). Through process automation, this comprehensive platform streamlines and simplifies booking procedure not only for end-client using the online booking but also for the back-office operators.
